Privacy Policy

Last Updated: June 1, 2024

Introduction

DK Algo Trading Technologies Ltd. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our trading indicator services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

Personal Data

We may collect personal identification information, including but not limited to:

  • Name
  • Email address
  • TradingView username
  • Payment information
  • IP address and browser information

Usage Data

We may also collect information on how the service is accessed and used. This data may include:

  • Pages visited
  • Time spent on pages
  • Indicator configuration preferences
  • Other diagnostic data

How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide and maintain our services
  • To process payments and subscriptions
  • To notify you about changes to our services
  • To provide customer support
  • To gather analysis or valuable information to improve our services
  • To monitor the usage of our services
  • To detect, prevent, and address technical issues

Data Security

The security of your data is important to us, but no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our service ("Service Providers"), provide the service on our behalf, perform service-related functions, or assist us in analyzing how our service is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party service providers to monitor and analyze the use of our services, such as Google Analytics.

Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access, update, or delete the information we have on you
  • The right of rectification
  • The right to object to processing
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@dkalgo.com
  • Or by visiting this page on our website: Contact Us